PURPOSE & IMPACT

Category: Leadership (page 1 of 4)

C-Level Leadership Trends from Korn Ferry and Related Reflections

The grass is not as green as it looks when it comes to corporate C-level leadership. Are C-suite jobs becoming more complex and short lived? If you are an aspiring C-suite leader, what does this mean for you?

These are selected notes from recent Korn Ferry Insight articles:

* According to recent updates from Korn Ferry, around 222 CEOs (US) left their roles in January, the highest number for the month in at least 23 years.  This comes after a record 2,221 top bosses – at US public, private, or government organizations – left their posts in 2024, a figure which itself topped the prior record of 1,914 set a year earlier.

* Disruption is a major cause of CEOs leaving, and then the CEO actually leaving is probably impacting that disruption further. Directors, themselves under pressure from a surge in activist investors, are showing less patience with CEOs who aren’t delivering positive results. At one point in 2024, nearly 40% of CEOs who left were forced out.

* When a CEO quits, it’s almost always a shock to the system. “All types of dynamics surface calling the success of the company’s future into question”.
As a result, experts say that firms need to make a special effort to develop promising talent. That may mean identifying potential successors who are currently working two or even three layers below the CEO job. 

* Firms also seem to be reducing C-suite roles by collapsing and combining positions. Some tech companies have merged the CFO/COO roles, for instance, while others have folded CCO duties into those of the CMO – a role that has added responsibilities for sales, customer experience, and more – or have rebranded them under titles like CRO. This may be because combining roles could enable firms to respond faster to changes involving markets and competitors. The role-merging has happened thus far only on a small but noticeable scale.

* Developing C-suite leaders with cross-functional experience also helps firms build a pipeline of ready successors. Still, experts caution that consolidation in the C-suite runs risks. The executive who’s taking on the additional responsibilities might not perform well in their new role. Burnout is a risk.


These are some of my reflections:
1. Companies have to increase focus on consciously developing and retaining leaders. Only focused efforts lead to positive outcomes at a systemic level.
2. A CEO change mostly leads to further leadership, talent and structural organizational changes. This can lead to major disruptions for talent, especially when uncertainty is high. Key talent engagement and retention should be on top of a leader’s agenda in such environments.
3. When a senior leader takes on multiple functions, time and attention tends to become a major challenge. Consciously or sub consciously, some teams and topics will get lesser leadership attention, leading to frustration for those members. This could lead to further disengagement. In such scenarios, it becomes critical for C-level leaders to ensure a strong second level of leaders, who can lead with high autonomy.
4. There seems to be increased chatter about broader job cuts in organizations in 2025 as well (which normally accompanies organization, work structure changes across all levels). eg. even when teams get consolidated, there are leadership and direction changes, which end up impacting even the junior levels.
5. Based on the trend of consolidation of leadership responsibilities, cross-functional/generalist experience could be back into serious leadership development focus.

Sources:
* The Shrinking C-Suite?; March 18, 2025; Korn Ferry Insights
* The Great CEO Exodus… Continues; March 12, 2025; Korn Ferry Insights

Ways To Manage With Omnipotent Leaders

A March 2025 article in the IMD site from a clinical/organisational psychologist, Merete Wedell-Wedellsborg, covers perspectives on this complex topic.

Selected notes from the article below:

“What to do when those in positions of authority behave in ways that contradict widely accepted norms of civility, empathy, and ethical leadership.

The only path forward is to engage and maximize your influence by building enough power and clout to respond effectively and understand the psychology of omnipotent leaders.

* Omnipotent leaders see themselves as exempt from the norms of ethical or socially acceptable behavior due to a heightened sense of self-importance and entitlement. The mission (or rather their mission) justifies most, if not all, means to an end. Such leaders often exhibit moral licensing, believing past good deeds justify present transgressions. A tell-tale sign is excessive risk-taking and skirting formalities and rules of procedure.
* Omnipotence can also be understood within the broader framework of leadership overconfidence and hubris. The hubris syndrome is a condition wherein prolonged power and success lead to narcissistic tendencies, overconfidence, and diminished capacity for critical self-reflection.

Three key approaches can be employed while engaging with omnipotent leaders:
* Rather than challenging an omnipotent leader head-on, anchor your ideas as a natural plot in the leader’s vision, define yourself as a main character, and shape the narrative early. Whoever speaks early sets the stage.
* Frame feedback to omnipotent leaders that align or complement their self-image. Validate their leadership before steering the conversation toward constructive insights.
* Speed matters – shape the story before they do. Build rapport by finding even the smallest points of agreement. If escalation is inevitable, don’t go for it alone.

In a world where power dynamics are accelerating and all-powerful leaders set the tempo, the challenge is not simply to resist or comply but to navigate strategically and psychologically. “


What other approaches have worked for you?

Source: Three ways to deal with the almighty boss; Merete Wedell-Wedellsborg; 14 March 2025; I by IMD
Image Source: TungArt7, Pixabay

Who Are We Listening To?

We are seeing this phenomenon play out quite a lot. Success or expertise in some areas does not translate to expertise in other/all areas.

At a personal level, we need to be really conscious and careful about whom we listen to or believe blindly. It’s always helpful to reflect, ask questions and think deeper before giving the benefit of doubt to any point of view (including experts) and allowing it to influence/become our own. It’s also important to remind ourselves and watch out constantly to not fall into this fallacy.

——-
“The idea that expertise in one area automatically translates to expertise in another is a cognitive bias, often called the “spillover fallacy” or “ultracrepidarianism,” where individuals mistakenly assume their knowledge in one field applies to unrelated areas.

The Fallacy:
Expertise is highly specific to a particular field. A person’s knowledge and skills in one area don’t necessarily extend to other, unrelated domains.

Examples:
A brilliant scientist might be a poor writer, or a world-renowned geologist might not be knowledgeable in philosophy.
Someone who is an expert in a particular programming language might not be an expert in other programming languages or in web development.
(Success/expertise in business might not translate to expertise in science.)

Related Concepts:
Dunning-Kruger Effect: This cognitive bias describes individuals with limited competence in a specific area overestimating their abilities.
Curse of Knowledge: This bias occurs when experts assume others share their knowledge and understanding, leading to difficulty explaining things clearly.

Why it Matters:
Recognizing the limits of one’s expertise is crucial for effective learning, decision-making, and collaboration. Overestimating one’s knowledge can lead to poor decisions, wasted resources, and even harm.

How to Mitigate:
Seek diverse perspectives: Consult with experts (listen to multiple points of view with an open mind) in different fields to gain a broader understanding of a problem.
Acknowledge your limitations: Be open to the possibility that you don’t know everything and be willing to learn from others.
Think like a beginner: Try to understand concepts from a novice’s perspective to better grasp the complexities of a field.”
Develop, constantly work on a growth mindset.
——-

A valuable comment that I received from an ex colleague on this topic:

“The mindset to think like a beginner is a blessing if there is a mentor. I did waste a lot of my time when I was learning something new since there was no one to guide me. Rabbit hole is one aspect where I spent my whole weekend on something and I couldn’t answer what new did I learn related to the new topic I was planning to learn. Finding a mentor never occurred to me at that time.

Today, AI can play the role of a mentor to provide roadmap when I start learning something new so that I can save my time and energy. Yes, asking the right questions and validating the response is one of the key thing.”

Source: Notes from Google Search Generative AI, with few personal edits
Image Source: OpenClipart-Vectors, Pixabay

What Siemens President & CEO, Roland Busch, said about Key Leadership Qualities in the Intelligence Age

When a leader of a large, successful enterprise like Siemens shares perspectives, it’s valuable to listen, reflect and act. This is the gist of how Siemens President and CEO Roland Busch responded to the question, “What leadership qualities are most critical in the Intelligence age?”, during a LinkedIn event, from Davos on January 23, 2025.
Coincidentally, I was discussing Growth Mindset and Psychological safety during a session with a group of experienced managers on the same day.

1. Growth Mindset – Constant learning, trying new things, keep on going even after failing, learning from mistakes. (Belief that everyone can learn and push the limits).
2. Collaborative spirit, build a network, especially important while working in a virtual world.
3. Empathy, with strong communication skills to communicate, connect with people.
4. Especially in management, Empower people. Let them do what they are good at, and that goes together with Accountability.
Last but not least, having a solid set of values.

Couple of additional notes:
* He also said in his experience, diverse teams deliver better results than those that are homogeneous.
* Also, emphasised the importance of staying curious, open.

From the Siemens website:
Siemens Limited is a technology company focused on industry, infrastructure, digital transformation, transport as well as transmission and generation of electrical power. Globally, Siemens employs 312,000 people. It had a revenue of EUR 75.9 billion in fiscal 2024.
Siemens’ long-term commitment in India began in 1867, when the company’s founder Werner von Siemens personally supervised the setting up of the first telegraph line between London and Calcutta. Today, Siemens has a strong manufacturing footprint across the country, various Centres of Competence and R&D centres as well as a nationwide sales and service network.

Emotional Maturity In Leaders

There is a 2011 HBR article with the title, “We Need More Mature Leaders”.

It definitely seems to feel that way while seeing many news articles and discussions nowadays.

While we can say a lot about mature leaders, how do we observe immature leaders/leadership? Here are some notes from “Understanding Leadership Maturity (John Mattone Blog, July 2024)”. The list is not comprehensive, there are surely many more. This also indicates where getting leadership coaching early could be helpful.

“Recognizing the signs of immature leadership is crucial for addressing and correcting these behaviors before they lead to significant negative outcomes.

Immature leaders are often emotionally reactive and have poor interpersonal skills, which can harm their teams and organizations.

If a leader does not possess maturity, the below signs may show:
* The impression that they simply do not care about the opinions or feedback of other colleagues.
* Refusal to listen to others and remaining stuck in their own ways.
* Constantly interrupting others without allowing them to speak about new ideas or feedback.
* Leaning on emotions, rather than facts, during challenges or obstacles within the workplace.
* Not paying attention to how they come off to others and how this impacts them.
* Using unclear messaging and communication creates confusion within the workplace, which could lead to conflict and mistakes.”


Some leaders don’t realise they need help and drive ahead, blissfully unaware. Others know but don’t care or use excuses, regarding why they can’t change but are still great/successful (while their teams suffer). There is much hope for the category of leaders (and their organisations) who are self-aware, identify the leadership behavioural gaps within themselves and work on getting better.

Archetypes of Transformational Leadership – Much Needed Discussion

I found the article, “The Four Archetypes of Transformational Leadership” to be thought provoking and reflective.

Here’re some notes that strongly resonated with me:

As we step into 2025, the need for transformational leadership has never been greater. The world is more connected digitally but more disconnected emotionally.

The world doesn’t need more productivity hacks or complex frameworks – it needs more connection, gratitude and inspired leadership.

These archetypes are not traits you have to be born with; they are small practices/habits that can be developed by anyone who aspires to lead with impact.

1. The Reflective Listener – Great leaders listen deeply. Reflective listening is about absorbing words and emotions without the urge to respond, interrupt or redirect the conversation. It’s about truly creating space for others to share fully, knowing that the act of being heard is transformative in itself.

2. The Insight Seeker – Leadership is about asking the right questions. Insight seekers use thoughtful inquiry to unlock the unsaid, uncover hidden opportunities, and guide others toward clarity and solutions. It’s not about showcasing your knowledge; it’s about unlocking the wisdom in the room.

3. The Connector – Connectors understand that relationships, not transactions drive long-term success. It’s not just about knowing people; it’s about bringing the right people together.

4. The Strategic Empath – Empathy is powerful because it aligns action with insight. Empathy doesn’t mean avoiding conflict; it means addressing it with care and clarity, and focusing on outcomes.

—-
Source: The Four Archetypes of Transformational Leadership, RollingStone, Chris Schembra, January 10, 2025

A glowing example of relationship across cultures, and beautiful words of tribute for Osamu Suzuki

Maruti Suzuki India Limited (MSIL) Chairman R C Bhargava on Osamu Suzuki, who led Japan’s Suzuki Motor for more than four decades and played a key role in turning India into a flourishing auto market. Osamu Suzuki died on Christmas day, aged 94.

“I have lost someone who was closer than a brother. He changed my life and showed how nationality is no barrier to people building unbreakable bonds of trust in each other. He was my teacher, mentor and person who stood by me even in my darkest days. If I played a role in the success of Maruti, it was because I was his student and he taught me how best to grow a firm and make it competitive…”

In April 1982, when Osamu Suzuki, then President of Suzuki Motor Corporation, signed a Memorandum of Understanding with Maruti Udyog Limited to manufature a 800cc car(which later became the iconic Maruti 800), a carry van and a pickup truck, even the Japanese embassy in Delhi was not in favour of the deal. Bhargava, then an IAS officer working at Maruti, had met Suzuki for the first time just a month before the MoU was signed.

In the first year of production, about 850 units of Maruti 800 were sold. Last financial year, MSIL produced 2.135 million vehicles. Today, MSIL is India’s largest car maker with more than 40 percent market share by volume.


——-

Source: Business Standard, 28 December 2024, Visionary auto tycoon who made winning bet on India, Reuters, Tokyo, 27 December, 2024

Why “Psychological Safety” Cannot Be Ignored By Any Organization

Psychological Safety is a critical element of highly effective teams and impactful work. This is too important to ignore for leaders, teams and organizations.

Google researchers did a famous study to discover the secrets of effective teams. It was code-named Project Aristotle – a tribute to Aristotle’s quote, “the whole is greater than the sum of its parts”. The goal was to answer the question: “What makes a team effective at Google?”

The researchers found that what really mattered was less about who is on the team, and more about how the team worked together.

They found that psychological safety is the most important element of team effectiveness. “Psychological safety refers to an individual’s perception of the consequences of taking an interpersonal risk or a belief that a team is safe for risk taking in the face of being seen as ignorant, incompetent, negative, or disruptive. In a team with high psychological safety, teammates feel safe to take risks around their team members. They feel confident that no one on the team will embarrass or punish anyone else for admitting a mistake, asking a question, or offering a new idea.”

According to Dr. Amy C. Edmondson, Harvard professor who researched/developed this concept shares that over a thousand research papers in fields ranging from education to business to medicine have shown that teams and organizations with higher psychological safety have better performance, lower burnout, and, in medicine, even lower patient mortality. 

Sources:
* Understand team effectiveness; Google
* The Intelligent Failure that Led to the Discovery of Psychological Safety; Behavioral Scientist; October 4, 2023

Leadership Framework – ‘Leadership House’

I’ve been following leadership frameworks over the years. Leadership frameworks are quite interesting to study because they tend to highlight the critical elements and expert thinking about effective leaders and leadership.

This new framework shared in IMD (Switzerland) seems to reinforce the fundamental elements and bring together nicely (with case examples).
According to the article, Patrick Flesner who developed this ‘Leadership House’ framework, has experiences in top-level sports, roles as a partner in prestigious German law firms, leadership position in a publicly traded company, partner in a venture capital fund and author. Probably, bit of the European context as well.

Selected Notes:
* The Leadership House is built on a solid foundation of trust. Trust provides a strong feeling of safety. In trusting relationships, it’s about the issue, not the person.
* A strong team is the first pillar. It’s about more than hiring the right people and putting them in the right roles.
* Having the right people has two dimensions: the first is functional fit and the second is cultural fit. A strong culture is a competitive advantage and separates the best teams from the rest.
* Purpose and vision are important but almost always intangible. It is vital to clarify what must be done to achieve your company’s vision and turn it into reality. We should invite team members to the goal-setting process and ask them about what they believe must be done to turn purpose and vision into reality. In this way, our team members will become the owners of the goals and do whatever possible to achieve them, which is psychologically very powerful.
* We must ask our teams to translate shared goals into “joint plans”. We must show what each team and its members must do (and, importantly, deliver in terms of results) so we achieve our shared goals. Joint plans are more granular and make execution possible.
* Team members are held accountable for both the tasks and the results they achieve. This is why it is so important that joint plans also show the results to be delivered.
* We can only hold team members accountable if we empower them.
* Without execution, there are no results; without results, there is no effective leadership. Execution is where leadership shifts from theory to practice, yet it’s often where leaders struggle the most. One of the key challenges is finding the right level of involvement – too much oversight risks micromanagement, stifling creativity and independence. Too little involvement leads to confusion and a lack of direction.
* No leader has all the answers, and that’s fine. Leadership isn’t about knowing everything but about creating the conditions for your team to find the answers together. In life and business, outcomes depend on external factors, and, often, a bit of luck. What we can influence and control is building a great team, setting it up for success, and working together toward shared goals.

Source:
I by IMD; The Leadership House: Building solid foundations for leadership and business success; Patrick Flesner; 18 November 2024

About Fear And Resilience In Organizations

Content Credit: BiancaVanDijk (Pixabay)

I wanted to share some useful notes from the book, “The Psychology Of Fear In Organizations” by Dr. Sheila M Keegan, a Chartered Psychologist, and Fellow of the Market Research Society and Bath Business School. A lot of these play out in organizations every day and it helps a lot for leaders to be aware.

*Business psychologist and coach, Chris Welford identifies five telltale signs of a fear-based culture.
1. There is a preoccupation with status and conformity, and where rules have precedence over common sense.
2. Distinct in-groups exist and there is little opportunity to cross the boundaries between them.
3. Everything is measured but nothing is questioned.
4. Appraisals are only ever one-way.
5. The accent is on pace but short-term gain is known to be at the long term cost.

…Not surprisingly, in a fearful working climate, employees tend to mirror the behaviour of their managers. Management over-control generally has the effect of discouraging risk-taking, squashing initiatives and dispelling creativity and novel thinking.

… Feeling fearful, threatened or undermined at work can have a major effect on our work performance, as well as on our mental and physical health. Fear impacts our relationships with our colleagues and managers. We bring fear home with us…

How To Develop Personal Resilience, A Critical Element For Working Effectively Through Fear
…On a personal level, developing resilience is an ongoing process that involves a mixture of adjustments. Resilience can be developed by:
* having supportive work networks and healthy relationships.
* focusing time and energy on things we have some control over, rather than expending energy on aspects that are outside our control.
* actively looking for opportunities for self discovery and broadening our perspectives.
* practising cognitive restructuring: changing the way in which we think about negative situations.
* paying attention to our body as well as our mind, paying attention to one’s own needs and feelings.
* keeping a long term perspective, and considering the broader context.
* taking decisive actions.
* maintaining a hopeful outlook…

These are only few perspectives on a much broader topic.

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