PURPOSE & IMPACT

Category: Coaching (page 3 of 5)

Suffering In The Workplace

Woman Looking At Metro_Image

Similar to life in general, it is not uncommon to see constant suffering in our workplaces.  This is influenced and brought many times from our personal, social lives and also  influenced by the work environment.

The word ‘suffer’ means to experience pain.

Workplaces tend to see a lot of pain for many reasons, with a feeling of constant unhappiness and dissatisfaction.

In my observations, the following topics are some of the major causes of personal suffering in the workplace.

1. Unhealthy Ego
When the “I” and “me” feeling becomes very strong, it results in inevitable pain for oneself and others.  The need to prove oneself all the time blocks the action of encouraging and enabling others.  This also results in skewed views and inability to listen to and understand other perspectives.  The focus moves away from the key topic that needs attention from an organizational perspective.  Everything becomes personal.  There is also a need to control as much as possible directly.

2. Envy
This is probably one of the most common reasons for unhappiness and suffering.  In organizations, some people grow disproportionately  faster than others due to better capability, fit for the job/organization, specific circumstances, environment etc.  Sometimes, it may seem unfair.  Irrespective of the specific background, constant comparison with others leads to dissatisfaction with everything, personal pain and intense unhappiness that may seep into other areas in life.

3. Never satisfied
Many individuals are never satisfied.  The focus is always on gaining more, what I don’t have and what is missing for me.  There is a need for good balance in one aspect of striving for perfection and continuous improvement.  The suffering that results from dissatisfaction leads to unhappiness with self and others and constant urge for more and more, without enjoying the present.  There are umpteen number of examples of brilliant corporate leaders who have lost all credibility due to greed or need to be perceived as high achievers always.

As A Result…
The resulting themes noticed in organizations are anger, jealousy, frustration, stress, conflict, intense lack of trust and unhappiness.  All these lead to a feeling of disconnectedness and  disengagement  with self, work and colleagues.

Many people also go through a feeling of helplessness or no hope, especially during changes.  There is a feeling of having very limited or no alternative choices during difficulties.  Hence, they decide to suffer through the situation making life worse for themselves and others around them.  The negativity and helplessness seem to just grow bigger.

Extreme scenarios even lead to individual depression or mental health issues.  Unfortunately, normal work environments are not very kind or supportive in such instances due to various reasons including the high pace and demands of business.

Negative emotions in the workplace are also transferred quickly among individuals and groups.  ‘Emotional contagions’ spread much quicker than one may think or imagine.

Excessive unhealthy competition and lack of collaboration are other signs of a ‘sick’ work environment.  The organization overall suffers and falls behind in achieving its full potential and success.

What can be done…
Approaches for improvement can be reviewed from an individual and organizational perspective.  Each one of us can start by looking after our own mental and physical wellbeing, without waiting for someone else to come with a magical answer.  Organizations can support with appropriate practices and environmental approaches.

Self-Awareness and Self-Management, two core pillars of emotional intelligence are fundamental for anyone to manage individually.  We all can learn from our own experiences, reflection and actions.

Coming to terms with something that we may not agree with (acceptance) or finding our own ways to accept the difficult change helps tremendously.  If that is not possible personally and if there is a persisting strong feeling of unfairness which cannot be addressed, finding a new stream or possibility becomes a healthy choice for everyone.

During difficult times, we need constant energy and encouragement from ourselves, our closest support groups, friends and cheerleaders.  It is really important to believe that the tough times shall pass and it is up to us to start making the small steps and changes that will start a new path.

Having an individual practice to find state of peace, harmony and balance like meditation, time with nature, time out from constant interruptions, hobbies etc. can help tremendously.  Constantly reflecting on the good things in our lives and focusing on gratitude (many studies indicate that maintaining a Gratitude Journal helps tremendously) can help focus on ‘what we have’, not ‘what we don’t have’.  Self compassion and forgiveness are very important when we are not able to meet our own expectations.  Studies seem to indicate that we are tougher and more critical of ourselves than others.

From an organizational perspective, building a community feeling and social support in the workplace can also go a long way.  Social support is at the core of successfully helping individuals to rebound from difficulties and challenges.  Work practices, supporting tools and environment have to be developed.  Every leader and manager can also play a key role in the wellbeing of the their teams and organizations through mindful interactions and actions.  If consciously and carefully managed, they could play a major role in building healthy environments and mental well-being in the workplace.

Even a minor reduction of suffering in our lives and workplaces can bring a major difference to the individuals in our lives and the world around us.

(Posted on LinkedIn)

Image Credit:
www.unsplash.com, Eutah Mizushima

Paradoxes At Work For Leaders

Paradox photo - Please Do Not Touch

paradox is a statement that apparently contradicts itself and yet might be true (or wrong at the same time).

Figuring out and thinking through a paradox is an important and valuable exercise in any organizational environment, for individuals and teams.  This also becomes valuable for leadership decision making and judgment calls.

Thinking through paradoxes is also extremely useful to stretch, question and develop our own thinking ability and approach.  From personal experiences, the lack of clarity and absence of active dialogues on such topics can lead to confusion, frustration and stress within organizations.  Getting caught in ‘no man’s land’ on decisions happens more frequently than we imagine.

Leaders encounter many of the following paradoxes frequently (all but one are from the book, “HR From The Outside In”).

  • Business & People
    How do you balance the tradeoff between people and business?
  • Organization & Individual
    How do you manage the tensions between individual talent and teamwork, individual ability and organizational capability? How do you balance differentiating top performers and rest of employees?
  • Outside & Inside
    How do you simultaneously understand the dynamics and operate in the external and internal environments?
  • Strategic & Administrative
    How do you balance flawless execution of administrative and operational actions with strategic adaptation to future business scenarios?
  • Short Term & Long Term
    How do you choose between short term and long term benefits, especially in decision making?

There may also be relationships to be considered among these paradoxes.  e.g., balancing the tradeoffs between business and people may need to take into consideration the balance between the future and past.

We can build clarity through a continuing, active dialogue with ourselves, our stakeholders, teams regarding our thinking, core principles and approach.  This becomes fundamental for success and increased effectiveness in a constantly changing world.

It is great to see that the 2016 RBL Group/University of Michigan HR Competency model includes ‘Paradox Navigator’ and brings out many tensions commonly faced – tensions between global and local business demands, between the need for change and stability, between the internal focus on employees and external focus on customers and investors, and between high level strategic issues and operational details.

How do you think about and manage these paradoxes?

What other paradoxes do you encounter?

(Previously posted on Linkedin)

Suggested reading:

  • Paradox – Wikipedia – https://en.wikipedia.org/wiki/Paradox
  • Book – “HR From The Outside In – Six Competencies for the Future of Human Resources”; Dave Ulrich, Jon Younger, Wayne Brockbank, Mike Ulrich; McGraw Hill.
  • Paradoxes for HR – http://www.tojoeapen.com/blog/paradoxes-for-hr/
  • 2016 HR Competency Model – The RBL Group, University of Michigan
  • Image Credit – Zach Stern, The Observer’s Paradox, http://foter.com,https://www.flickr.com/photos/zachstern/7532320120/

Another Year…Questions To Reflect On…

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We see many people in our world every day and sometimes ourselves go through daily routines in a pre programmed, meaningless manner.  At the same time, we also are reminded constantly that our lives are valuable gifts with an expiry date, at least in this realm.

The end and start of a year provide valuable opportunities and reminders for personal introspection and reflection.  Great questions help us think and reflect deeply about our existence, life experiences and progress.

Few useful questions that may help with the self-review process:

  • How did I live my previous year, especially in the context of things I aspired to do?
  • How much did I live meaningfully and purposefully?
  • What impact did I have on the people and environment around me?
  • How much progress did I make in becoming the person I really aspired to be?
  • What have I learned from my experiences?
  • What are key things in life that I am grateful for?
  • What do I need to do more of, less of and stop doing?
  • When did I feel in touch with my soul? How can I do more of this?

Don’t worry if the answers are not found easily.  Not having answers may hold opportunities to look inside deeper, become more aware and mindful.

Best wishes to you for a peaceful, meaningful and happy new year…

“It is not that we have so little time but that we lose so much. … The life we receive is not short but we make it so; we are not ill provided but use what we have wastefully.” – Seneca, On the Shortness of Life

References
1. Image Credit – Joshua Earle; pixabay.com
2. On The Shortness Of Life by Seneca, goodreads.com

Our Fundamental Choice

We’ve completed a hectic first quarter in 2015. I was reflecting on how fast the new year has gone by. The demands and hectic pace of business environment are back.

To stay on course, I try to constantly reflect on my deep personal experiences in recent times, exploring new directions, on mortality, meaning of life, connects with diverse groups of wise individuals, moving back home after almost a decade of being away, and all the changes at various levels. I also try to remind myself constantly to not get caught into the typical thought process and trappings of a rat race.

When the going was tough, the one thing that I felt thankful for was my conscious choice and accountability for own actions. The key was that they were aligned to what I felt was truly important to me. That ensured commitment, engaged action and a feeling of fulfillment. Over time, it was really valuable to learn to not take failures personally and work through them as great development experiences.

My humble suggestion for those who feel caught in between decisions, or are fighting with challenges. Be aligned with what is really important for yourself, listen to your soul, forget about peer or societal pressure and expectations, and focus actions in your chosen direction – it will help you sail through both great and tough times with increasing inner strength, even if the external world judges differently. Life is and generally will continue to be a mix of ups and downs but we all hold the capability to positively influence and impact other lives.

Possibilities for change are always on the horizon. We learn a lot about ourselves in the process, especially while going through a rough patch. We have the choice in how we let our experiences define us.

Best wishes…

Posted on LinkedIn on April 4, 2015

Seeing Opportunities Or Threats?

We all go through numerous changes, people and scenarios in our work and personal life.

In every new environment or scenario, we have multitude of thoughts, feelings and emotions. Many of this are influenced by our conditioning, habits and natural tendencies.

As a result, we tend to see things in a certain manner.

The wise teachings from the past do indeed play an important role everyday in our lives — “What we see in the world is to a large extent a reflection of what lies inside us.”

We tend to see people, environments and situations from our own perspectives and world views. This can be a strength many times depending on how well we’ve developed our valuable point of view and awareness through experience, reflection and learning. This may also be a major weakness.

Neuroscience studies seem to indicate that we tend to pick up or read threats in our environment more easier than opportunities. In a threat state, our brains don’t work effectively. Fear plays tricks with our memory and our perception of reality.

Individuals and organizations may lose a lot of valuable energy focusing on threats (especially internally), rather than opportunities. This may result in turf wars, personal conflicts, lack of collaboration and stress. If we were to consciously shift our focus to the possibilities and opportunities, our intent to ‘flourishing’ increases. Dr. Martin Seligman identifies five endeavors crucial to human flourishing — positive emotion, engagement, good relationships, meaning and purpose in life, and accomplishment (PERMA). Our ability to work well with other people in a group depends on our ability to appreciate other individuals’ emotions.

When we start consciously focusing on the opportunities, the environment or people around seem to become less threatening. Our outlook and capacity to influence increases. We inspire people around us to move to a higher energy spectrum.

References
1. Fear in the brain
http://discovermagazine.com/2003/mar/cover
2. Your Brain At Work, David Rock
3. Flourish: The Father of Positive Psychology Redefines Well-Being
http://www.brainpickings.org/2011/04/05/martin-seligman-flourish/
4. Why Organizations Fail
http://fortune.com/2013/10/23/why-organizations-fail/

A Different Approach To Career Management

Most people tend to think about their career progression and growth in a linear manner – i.e. work my way up the ladder and end in a senior or leadership position before retirement.

In today’s evolving and constantly changing world, one needs to think about the career topic with a different perspective. Environments change quickly, business shifts happen unexpectedly, impacts are felt globally, leaders and strategies change faster than one expects.

The concept of ‘stretch’ and growth needs to be constantly on one’s agenda. Complexity in different forms ensure learning and growth. As a result, we develop learning agility and it becomes a fundamental element of our approach and way of working. As we widen our ability to think, adapt and grow, we increase our value to any organizational setting.

Here are some fundamental questions to think about in this approach. The deeper and longer term aspects have to be addressed first.

1. What do I want to achieve with my life? What is meaningful success for me? What capabilities, support and paths do i need to build?
2. Am I continuing to grow or learn new things (in an area of importance, aligned to my longer term career objective), irrespective of the position or responsibility I hold today?
3. How long have I been doing the same work (irrespective of the job or role), without changing any element? Can I think of different approaches?
4. Key elements of role changes I would want to explore:
a. Breadth of responsibility at different levels
b. People Management – direct, indirect, matrix
c. Culture – Geography, Organization
d. Organization size, background and structure
e. Business environments – startup, fast growth, mature, major changes
f. Local & Global roles
4. Have I explored experience in different types of work approaches – eg. consulting, independent, volunteer etc.?

One can explore options with current organizations to start with or externally, through encouraging leaders and systems who facilitate the right opportunities.

At the heart of it, it may be always worthwhile to ask ourselves a Tom Peters (management guru) question: “What would you like to be written on your tombstone?”

Life is a valuable gift and it is important to think about the impact we want to create and the meaning we want to achieve through our work. After all, we spend a substantial portion of our lives at work and with colleagues.

Wish you the very best and a successful New Year 2015…

To every reader who’ve followed my posts, shared feedback and encouragement, special thanks to you and best wishes.

Posted on LinkedIn on December 25, 2014.

3 Basics In Interpersonal Communication

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I feel privileged to have had the opportunity to interact with people from multiple cultural and professional backgrounds, across various levels and roles. In my observation, the quality of interpersonal communication in any form varies tremendously and few fundamentals are often missed in organisations, irrespective of the roles or command over language. This may lead to frustration, misunderstanding and even conflict in organizations, internally or with partners. The less you know someone personally, the more cautious and aware you need to be. The more you know someone personally, it is important to not take them for granted.  Great individual examples always stand out in our minds and memories.

Here are three basic starting points to think about.

1. When you call or connect with someone for the first time in any form, try to explain the context or background along with the introduction first. I’ve noticed many times when a customer service call comes in, the representative jumps straight to questions (with even questions that feel personal) without explaining the reason and background for the call. On social media, new LinkedIn or Facebook invites are often sent without any introductory message, leaving the receiver to figure out (especially if you haven’t met or connected in the past).

2. When someone you know tries to contact you, it is helpful to respond, even if it is a one liner saying you’re very busy currently. If you may not have clarity to respond regarding a question, it helps to say so. It is also helpful to manage expectations by referring to timeframes, if you think it will take time to respond. People should not feel that their messages went into a black hole and are left to decipher what that may mean. On the other hand, it also helps the sender to follow-up to ensure that it may not have been accidentally missed.

3. Related to the topic of givers and takers, it is not sustainable to just be a taker mostly. There are some people who seem to be happy as long as they receive help and support from others but when they receive a negative response or one that does not satisfy their needs, they miss to acknowledge and respond. It is important to acknowledge in any scenario and still thank someone for their time and interest for thinking and responding to you. It also worthwhile to ask yourself how you can as well be of help to others.

One may need to keep in mind that every action or lack of it, contributes to personal brand and reputation. Some people in positions of power unconsciously allow arrogance to creep into their communication (or lack of it). Everyone should receive the benefit of doubt, until proven otherwise through a noticeable trail of behaviors. We may be conditioned to pick up negatives faster than positives.

As we all work with so many different personalities, preferences and behaviors, it is valuable to get few consistent basic approaches in place, to avoid misunderstandings. We also live in an interconnected world where one’s personal or leadership brand image may actually travel long distances.

I still remember the time in university when I sent Daniel Goleman, author of multiple books including Emotional Intelligence (with no prior connection or influence) a note asking if he would be available and interested in joining a student event. It was a pleasant surprise and felt great to receive his assistant’s response next day and then Daniel himself in a couple of days, sharing that he would not be able to make it due to a hectic schedule. That left a strong impression. I also remember a time at work when someone I looked up to went totally missing (for probably good personal reason) during very challenging times, even when just presence and caring enquiries would have made a big difference. These experiences do leave long lasting impressions.

In any sphere of life (especially if you are a leader), how do you find opportunities in interpersonal communication to influence or impact other lives?

Would you have any notes of advice to share from your experiences?

Best wishes…

Leadership Trust At Any Level – 6 “Be”s

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(Posted on LinkedIn on October 21, 2014.  Modified version of a previous post on www.tojoeapen.com/blog.)

One of the most common leadership questions and challenges we come across in organizations is “How do I/we build trust?”.

This is a topic that will be constantly revisited by many, in personal and professional lives. Trust can be built more consciously through repeated, consistent actions. Every action and behavior can contribute to building or breaking trust. When a healthy mass of leaders practice trust building behaviors in an organization, it starts to shift and impact the culture positively. You can also build some of these aspects into organizational practices and systems.

1. Be visible.
Don’t get too busy with meetings and spend most time within closed doors. All stakeholders, especially your team members have a high need to see their leaders, even more when uncertainty is high. As human beings, visibility is reassuring and, builds certainty and confidence.

2. Be respectful. 
Being respectful in your direct and virtual interactions, irrespective of organizational levels are major acknowledgments and motivators for individuals. The deeper you go in an organization, the more charged up and motivated individuals feel when leaders find time for them. Respecting personal space and feelings, especially during difficult phases go a long way to building commitment and trust.

3. Be aware (of self and impact of your behaviors and actions on others).
Take time to understand yourself, what drives you, your values, principles, strengths and development areas. Self awareness is the starting point of any personal development. Next stage is to understand others around you and the impact of your behaviors on them. Trust is a two way street and someone needs to extend a hand forward first to get the process of interactions into motion. It becomes even more powerful when you extend your hand first.

4. Be authentic (consistent in behaviors and actions). 
Be yourself. Don’t try to be someone else. Most people are smart enough to see through ‘fake’ and artificial personalities. This does not indicate the license to do whatever to be yourself, rather this is about being aligned to your values and principles. Practice what you preach. Admit mistakes with accountability when they happen and share recognition when success is achieved. Explain your thinking approach because people may think differently about a certain topic and struggle to see the rationale in another person’s point of view.

5. Be open (to discussions, while being conscious of biases).
Having the openness to discuss aspects that you may not agree with and have a strong view about, may help you see different possibilities and ideas. Sometimes, it helps to be open about the fact that you have a strong view for a certain reason. It also encourages others to share ideas and thoughts without fear. Presence of fear and defensiveness are among the biggest barriers to trust. It becomes more difficult to share mistakes that may come to haunt you later, or to speak up when the perceived power distance or threat of repercussion seems high. Being vulnerable, even to some extent is a big factor for others to see your humanness and increases accessibility.

6. Be fair (in your approach and communicate clearly, especially tough choices).
People can live with tough choices if they feel it was based on a fair process and they’re not being misled into believing so. Many times, lack of visibility on the process or the way it was communicated or an absence of it, results in difficult scenarios and contradictions for everyone involved.

To easily remember, we can also use the acronym ‘FAAVOR‘ (Fair, Aware, Authentic, Visible, Open, Respectful).

It is valuable to reflect constantly. Taking out some thinking time with yourself, your close connections, coaches or mentors can help you in finding more clarity. We all have different scenarios to think about and there are no perfect solutions. Observing, reflecting and adjusting our approaches accordingly would help to figure out an appropriate approach for our environment.

Over time and with practice, building trust becomes achievable and impactful through a concrete set of actions.

 

Changing Jobs? Notes for an effective transition

Transitions 2 Picture

Posted on LinkedIn on September 22, 2014.

We seem to be in an era of constant changes with shorter cycles of stability.

Organizations are constantly changing to respond to market needs and competition – repositioning, differentiating, streamlining, reorganizing and restructuring. In effect, there is a much higher demand on individual efforts. As a result, individuals are moving through different jobs with increasing frequency, many times with different companies. To survive and thrive in today’s hyper competitive world, the bar is constantly pushed higher.

At a personal level, it therefore becomes critical to understand the key elements for quick and effective transition across jobs and organizations, and develop the ability to learn and unlearn in shorter cycles.

Self awareness is the fundamental building block of any development process. According to Korn/Ferry, many business leaders continue to wrestle with a lack of self- awareness, a problem that can stall or even derail their careers. Armed with self-awareness, leaders can see themselves without deception or distortion. Barriers to self-awareness take two forms. Hidden strengths are the skills leaders have, but underestimate. This can cause such individuals to expend needless energy “fixing” something that isn’t broken or under-using a critical leadership skill. Blind spots, the skills that leaders overestimate, are more problematic. These are weaknesses leaders can’t see in themselves, even though they are evident to everyone around them. Distorted or inflated self-perception is a widespread problem.

Peter Drucker wrote, “Knowledge becomes obsolete incredibly fast.”

If we look across, most jobs have the following core learning components that are critical for effective delivery.

* SUBJECT MATTER/BODY OF KNOWLEDGE, SKILLS
Every job involves specific and core subject matter areas. These could most effectively be acquired and applied through a combination of on-the-job experiences and learning programs. For leadership roles, it is important to recognize and plug the knowledge gaps in the team, especially when a leader does not have deep expertise in the related areas.

* PROCESSES
Every organisation has a set of processes for most functional areas. Most of the work nowadays is defined through process flows. Building a good understanding of the organisational process flows allow us to determine what we need to do and how it impacts stakeholders.

* TOOLS/TECHNOLOGY
All organisations and jobs have specific tools and technologies that support work. They generally tend to follow the processes. Having a good understanding of how they work and are applied could substantially increase overall efficiency of one’s functioning.

Sometimes, basic processes or tools create the most frustration in a new environment. I’ve seen new employees frustrated with reimbursement process, time sheets or sometimes even with the difficulty in connecting to a local printer.

* PERSONAL NETWORKS 
This is one of the most important elements. It includes both internal and external networks of our personal connections that allow us to function with a high degree of awareness and effectiveness. In many instances, the personal networks are critical for avoiding organizational ‘landmines’, converting the perception of a new ‘threat’ to ally, achieving the extra mile of success and for managing crises. In most instances, people support beyond the specified requirements of a process when there is a strong connection. These connections are also critical links to tacit knowledge that’re often unavailable in formal knowledge management systems or databases. Treating individuals with respect and empathy normally will result in valuable help and inputs on the organizational culture, especially during the tough transition phase.

* EXPERIENCE, WISDOM 
This could involve our combination of the above components and gained through the application of knowledge in a variety of situations, reflection, interactions with people at different levels, environments and learning/adjusting from successes and failures (what has worked/not worked?) over time. This is very important for managers and leaders as a lot of judgment is involved in making quick decisions on topics which may not have defined answers for the specific environment.

Korn/Ferry also found that personal flexibility is the core of one’s ability to grow and improve. People with this trait not only hear and respond to feedback but actively seek it. They also pick up on clues from other people or the situation and adapt their approach as needed. Studies have repeatedly shown that the ability to learn from experience is what differentiates successful executives from unsuccessful ones. They learn faster, not because they are more intelligent, but because they have more effective learning skills and strategies.

References:
1. Changing Jobs?, February 2010 http://www.tojoeapen.com/blog/2010/02/
2. The Korn/Ferry Insititute: Illuminating blind spots and hidden strengths by J. Evelyn Orr, Victoria V. Swisher, King Yii Tang, and Kenneth P. De Meuse http://www.kornferryinstitute.com/sites/all/files/documents/briefings-magazine-download/Illuminating%20blind%20spots%20and%20hidden%20strengths%20.pdf
3. The Korn/Ferry Insititute: Using Learning Agility to Identify High Potentials around the World by K. P. De Meuse, Guangrong Dai, George S. Hallenbeck, King Yii Tang http://www.successfactors.com/static/docs/LearningAgilityResearchWhitepaper.pdf

3 Omnipresent Leadership Coaching Scenarios

Posted on LinkedIn on September 16, 2014

We see these scenarios play out in organizations every day but leaders seldom seem to act with urgency or seriousness to support development for themselves or their teams through impactful coaching. Effective leadership impacts multiple lives, not just of employees but also their families and beyond. As we experience ourselves, emotions can be contagious and many times, our good and bad emotions stay with us beyond work.

The three most common leadership coaching scenarios I’ve observed in organizations, irrespective of locations around the world:

1. Strong Individual Contributor but Weak Leadership

2. Strong Technical/Analytic Skills but Weak Emotional Intelligence, Social, Communication Skills

3. Strong Execution but Weak Strategic and Long-term Thinking Skills

Would you agree?

Ignoring these weaknesses could lead to major derailers for leaders and organizations.

I have little doubt that disengagement in organizations stems from poor leadership and HR practices. Gallup’s 2013 State of the Global Workplace report found that only 30% of American employees, 15% of German employees, 9% of French employees, 6% of Chinese employees, 11% of Korean employees, and 9% of India’s employees were engaged at work actively sharing their best ideas and giving their all for high performance.

For leaders, it is important to recognize that building self-awareness requires a lot of work. The issue becomes compounded when leaders don’t seek feedback in the right manner and are surrounded by ‘yes’ people. In addition, they don’t receive adequate support or the ‘safe zone’ to reflect and modify their approaches. This leaves many teams and organizations with unresolved toxic emotions and issues.

If you are a leader or HR professional, please consider placing leadership coaching support and related skills high on your agenda – for yourself and others.

Have you encountered other common coaching scenarios?

Reference:
From Blue Ocean Strategy to Blue Ocean Leadership
http://knowledge.insead.edu/leadership-management/from-blue-ocean-strategy-to-blue-ocean-leadership-3577

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