What makes it difficult to address toxicity in organisations, especially when they centre around star employees?
If you do not address toxicity, the resulting damage to teams and organisations can be immense. The more senior level this happens, the higher the potential for damage.

According to a recent post from Stanford faculty, Dr. Bob Sutton, based on an interview between Wall Street Journal and Duolingo CEO Luis von Ahn, they even observed how a star job candidate treated the driver who picked him. How the candidate treated the driver was part of the job interview.

Bob wrote in his book, “The No Asshole Rule”, “the difference between how a person treats the powerless versus the powerful is as good measure of human character as I know.”