The internet has changed the world completely.

Access to information and knowledge in any part of the world today provide great opportunities for anyone with the curiosity, interest and drive to learn. It also enables the mutually beneficial exchange of knowledge among all levels of the ‘knowledge society’.

‘Knowledge power’ is not the special privilege for a select few anymore.

Individuals and organizations would have to be very careful not to be arrogant about their past successes, about what they know or where they are currently. Openness to ideas and feedback from individuals or groups from any part of the world could be highly critical to success in the internet world.

This also means higher levels of transperency. Insensitivity to or negative feedback from the customers, markets or communities can quickly be communicated and shared across the world.