I’m currently reading the book Life Strategies by Dr. Phil McGraw. Thought this would be useful food for thought:

“The ten most significant common characteristics fundamental to human functioning I have identified are:

1. The number-one fear among all people is rejection.
2. The number-one need among all people is acceptance.
3. To manage people effectively, you must do it in a way that protects or enhances their self-esteem.
4. Everybody approaches every situation with at least some concern about “What’s in it for me?”
5. Everybody prefers to talk about things that are important to them personally.
6. People hear and incorporate only what they understand.
7. People like trust, and believe those who like them.
8. People often do things for other than the apparent reasons.
9. Even people of quality, can be, and often are, petty and small.
10. Everybody wears a social mask. You must look beyond the mask to see the person.”